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What is NPS?
NPS stands for Net Promoter Score and is a metric used universally around the world to rate different companies (from Starbucks, to Apple, to PD Tax!) based on the experience of their customers. The scores awarded range from -100 to +100 and are voted for by customers.
At PD Tax, we have an excellent NPS Score of 80 because we have fantastic clients, and we are committed to providing them with the best ongoing tax advice so that they can make informed and tax-efficient decisions for themselves, their families, and their businesses.
We believe it is really important for us to obtain feedback from our clients on an ongoing basis so that we can continue to improve the services we offer.